Terms of Service
Last updated: March 2026
1. Who we are
Flaksorama is operated by Flaks Tech AS, org. no. 936 638 449. Flaks Tech AS develops and operates multiple digital services – each product has its own terms. If you use Flaksorama on behalf of a company, you confirm that you have authority to enter into agreements on its behalf. Questions? Contact us at support@flaksorama.com.
2. What is Flaksorama
Flaksorama is a cloud-based platform for interactive games and competitions – you use it via browser or mobile, without installation. When you purchase a game, you get access to one run of that particular event, unless otherwise stated at the time of purchase. Exactly what is included is stated in the product description you see before you pay.
3. Purchase and payment
Flaksorama is currently sold as one-time purchases per game or event. The agreement is entered into when payment is confirmed. Payment is processed via Stripe Technology Europe Ltd (Irish company). We do not store your card information – Stripe handles that on their end. We may introduce new pricing models, such as subscriptions, in the future. This does not affect purchases you have already made.
4. Right of withdrawal
If you are a private individual (consumer), you have a 14-day right of withdrawal under the Right of Withdrawal Act. Since Flaksorama is a digital service made available immediately after purchase, you must tick the following box during the purchase process: "I consent to the delivery of the digital service starting immediately, and I understand that I thereby lose my right of withdrawal once the service has been made available." If you do not tick the box, delivery will not start until after the 14-day period has expired. Want to exercise your right of withdrawal? Send us an email at support@flaksorama.com.
5. What you can – and cannot – do
You may use Flaksorama to organize and run games and competitions, including in commercial contexts. The following is not permitted: attempting to extract or copy our source code, reselling or distributing the service without a written agreement with us, circumventing technical restrictions or security mechanisms, attempting to commercially recreate Flaksorama, or using the service in a way that infringes the rights of others or applicable legislation.
6. Who owns what
Flaks Tech AS owns everything behind Flaksorama: source code, system architecture, design, layout, game engine and the technical execution of the service. The purchase gives you a limited, non-exclusive and non-transferable right to use the service – not to own it. Content you create in Flaksorama is owned by you; by adding it to the service you grant us a limited license to use the content to provide the service to you. The service may contain graphic elements licensed from third parties subject to their own license terms. General game mechanics such as quizzes or leaderboards are not something we exclusively own – we own our concrete implementation of them in Flaksorama.
7. Privacy
We process personal data in accordance with GDPR and the Personal Data Act. Everything about this – what we collect, why, and what rights you have – can be found in our privacy policy at flakstech.no/personvern. We use Stripe Technology Europe Ltd for payment, and Supabase and Vercel for operating the service. All are subject to data processing agreements in accordance with GDPR art. 28.
8. Uptime and errors
We do our best to keep Flaksorama up and running. However, we cannot guarantee that the service is always available, error-free, or compatible with all devices and networks. We will actively work to fix errors, restore the service during outages and maintain security. For private individuals (consumers), this section only applies to the extent it is compatible with the Consumer Purchases Act.
9. Data loss
We take reasonable technical and organizational steps to protect your data. We are nevertheless not responsible for data loss, unless it is caused by intent or gross negligence on our part. We recommend that you store important information externally where applicable.
10. Liability
Towards business customers, we are not liable for indirect losses, lost profits, loss of reputation, disruptions during events or data loss – the maximum we can be held liable for is the amount you actually paid for the relevant game or event. For private individuals (consumers), the liability limitations only apply where they are compatible with the Consumer Purchases Act and other mandatory consumer protection legislation. None of the liability limitations apply if the damage is caused by intent or gross negligence on our part.
11. Changes to the service
We continuously improve and update Flaksorama. This means that functionality, design and game mechanics may change. We will notify of significant changes on the website and by email well in advance. Changes do not affect events you have already completed.
12. Suspension and termination
We may close your access if you breach the terms, misuse the service, or attempt to manipulate our systems. You will normally be notified by email, unless the notification itself would compromise security. You have the right to appeal a suspension. If we lift it, you will get your access back. If we suspended incorrectly, you are entitled to proportional compensation for the period you were locked out.
13. Changes to the terms
We may update these terms. The current version is always available on the website. We will notify of significant changes by email at least 30 days before they take effect. If you do not accept the changes, you can terminate the agreement before they take effect. If you use the service after the deadline has passed, we consider that you have accepted the new terms.
14. Complaints and dispute resolution
Not satisfied? Contact us first at support@flaksorama.com – we resolve most things amicably. As a private individual, you can also complain to the Consumer Authority (Forbrukertilsynet) or the Consumer Disputes Commission (forbrukerklage.no). The EU's platform for online dispute resolution is available at ec.europa.eu/consumers/odr. Business customers can bring unresolved disputes to ordinary courts, cf. section 15.
15. Governing law and jurisdiction
These terms and all agreements with Flaks Tech AS are governed by Norwegian law. If we cannot resolve a dispute amicably, it shall be decided by Oslo District Court – unless mandatory legislation, such as consumer protection rules, provides otherwise.
16. Contact
Flaks Tech AS. Org. no.: 936 638 449. Email: support@flaksorama.com.